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City: Phoenix, AZ
Location: Central Phoenix
Category: Admin/Office
Description: Wilbur Jamie Steele 2846 E. Roosevelt Street Phoenix, Arizona 85008 Wsteele24@gmail.com Objective: Clerical position in an office utilizing my experience in a call center and office environment. Experience: American Pacesetters, Mesa, Arizona Telephone Agent, September 2008 – May 2009 Business to business teleservices for publishers of controlled circulation publications Behavior Research Center, Phoenix, Arizona Phone Interviewer, March 2008 - current Conduct market research through the phone. Docutrak, LLC, Phoenix, Arizona Back Office Litigation Support Clerk, March 2007 – July 2007 Responsible for receiving, sorting, distributing incoming/outgoing mail, data entry, assembled records received, scanned records into pdf format for electronic filling in company database, filing subpoenas in court. VQ Orthocare, Tempe, Arizona Case Coordinator, May 2006 – July 2007 Verify eligibility and benefits of health insurance of patients for durable medical equipment. Catholic Healthcare West, Phoenix, Arizona Data Entry Clerk, August 2005 – May 2006 Data entry of HIPAA risk assessments into Excel spreadsheets and uploading into automated web database. Phoenix Health Plan, Phoenix, Arizona Prior Auth Representative, February 2005 – April 2005 St. Joseph’s Outpatient Surgery Center, Phoenix, Arizona Credentialing/Insurance Verification Specialist, September 2004 – October 2004 Prepare credentialing files, conduct primary source verifications, and assist in insurance verifications. U.S. Dept of Health & Human Service, Indian Health Services, Phoenix, Arizona Medical Staff Assistant, July 2001 – June 2004 Prescreen medical staff applications, conduct primary source verifications, and update credentialing files. Law Office of William C. Horton, Phoenix, Arizona Legal Secretary, February 1997 – July 1998 Prepare legal documents for court, assist with personal injury claims, answering phones, and heavy filing. Skills & Training: Typing: 50 wpm, strong analytical and organizational skills, friendly phone manner and office etiquette, proficient in Microsoft Word & Excel and possess strong communication, writing and typing skills. Education: University of Maryland University College, Adelphi, Maryland Undergraduate Studies in Legal Studies (Paralegal Program – In Progress) References: Available Upon Request
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